In today’s business environment as always, knowledge is the power to give you an advantage over your competition. Providing accurate, easily accessible and timely information to your customers or employees can make the difference between success and failure. Now you can make the information available 24 x 7 securely over the Internet or by e-mail. No longer is full and easy access to information the exception – it is now the rule and UBS makes it affordable and painless for you to obtain the tools to make it happen.

IRM
is the combination of CRM (Customer Relationship Management) and employee information empowerment. It is the opportunity for your customers to view account information, actual invoices, signed proof of delivery, order status, spending and usage habits, access and download the information for their own internal reporting and budgeting, customer specific real-time pricing, real-time inventory availability, and product information, including images, MSDS and descriptions at any time they desire, day or night; thereby eliminating any obstacles to the payment that they are processing. It is the opportunity for sales force and management personnel to view customer specific and access permitted information about their customer’s orders, account information and other information; and your business’ financial information, reports and other key Business Intelligence information that you decide is appropriate for specific individuals with password authorization to see. IRM is the power for you to decide what information should be made available without limitations.


Customer inquiry at its easiest
     
Password protected, data encrypted secure access to customer specific information
View account status
Drill down to view and print invoices
Drill down to view lines
View and print Proof of Delivery with signature captured
View and print MSDS
View usage information
Download in Spreadsheet usable format usage information
Inquire real-time customer specific price
Inquire real-time inventory availability (should you chose to enable this feature)

Empower your sales and management teams

Password protected, data encrypted secure access to information, area or customer specific information
View account information
View order, sales, inventory information and sales reports
Drill down to view and print invoices
Drill down to view lines
View and print Proof of Delivery with signature captured
View and print MSDS
View usage information
View financial and Business Intelligence information, reports, graphs and Executive Alerts

Reduce the cost and maximize your ROI

UBS will host your Internet access on a monthly basis thereby reducing you capital investment and virtually eliminating your administrative activities.

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