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| Now more than ever the ability to respond to competitive and market changes while maximizing customer satisfaction is the key to keeping and winning new customers. |
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| UBS provides you and your personnel with the tools to accurately and easily find information with lightning quick comprehensive searches that can “drill down” from summary to transaction level data; intelligently suggest sales opportunities and benchmarks to sales and customer service personnel; automatically track, update and control pricing and cost information; and make the most of the information in your system. |
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| Customer Service and Sales |
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| Easy-to-use look up and inquiry |
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- Look up products by single word or multiple word description, commodity code, alternate item, or item code
- Look up customers by name, address, city, state, telephone number or customer number
- Look up transactions by order number, product, and customer PO number
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| Intelligent Customer Support |
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- "When due to buy" (based on sales tracking)
- Customer sensitive credit
- Customer specific item number utilization
- On-line customer notes
- Product information images and uses
- Free text messages
- Lost sales tracking
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| Easily handle |
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- Multiple Order Types, Multiple Salesperson/Split Commissions, Multiple Companies, Multiple Divisions
- Pricing by Corporate or Warehouse
- DOT Hazardous Materials, Automatic MSDS sheets by Prod/Cust
- Quote to Order Conversion, Copy an Invoice to a Credit Memo
- Retail Point of Sale, Will call processing
- Delivery Routing, Preferred Carrier and Direct Ships, Multiple Bill To/Ship to Address, Tax Types by Product/Customer
- Multiple Quantity/Pricing Units, Quantity Breaks, Alternate Item Number Use, Superseded Item Number Alert, Superseded Item Number AlertStock Item Cutting with Cutting Charges
- Serial # Control, Lot # Control
- Warranty/Non-Warranty Repairs, Kit items
- Non-stock specials tied to purchasing or Customer's Last Price Pricing
- Total Order Discounts, Multiple Additional Charges
- Multiple Standard/Special Messages
- Minimum Gross Profit, Apply Fright Cost to Commissions
- Credit Card Processing
- Sophisticated sales commission structure handling
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| Flexible Pricing |
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- All pricing can be customer specific
- Formula Matrix and Ten Bracket Pricing
- One time pricing
- Last Price Inquiry and Sale Pricing
- Broken Quantity Pricing
- Break Point Pricing
- Contract Pricing
- Rebate or Promotion Pricing
- Cost and GP Formulation Pricing
- Automatic Price Calculation Updates By Product/Customer
- Automatic Uploads of Pricing Updates
- Customer Last Price Inquiry & Ordering Time Pricing
- Multiple Product Look-ups
- Broken Cartons with Up Charges
- Multiple pricing automatic updates from Third Party vendors
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